Frequently Asked Questions
Investors
- Getting Started
- Platform Mechanics
- Investor Protection
- Regulatory & Legal
- Advanced Investors
- Investor Programs
- Learning & Support
- Who can become a P2P Investor on microLEAP?
- Any individual or corporate—Malaysian or non-Malaysian—who passes our AML/CFT and due diligence checks.
- How do I apply to be a P2P Investor?
All you have to do is to apply online on your PC, laptop or mobile phone. We will need to verify your identity by uploading your IC or Passport (if you are non-Malaysian) and if your a corporate, we need to verify your company by uploading its constitutive documents.
Constitutive documents include Form 9, 24, 44 and 49 for Companies and Certificate of Registration for LLPs.
For document upload: clear pictures or scanned copies will suffice.
- What is the minimum investment amount?
- RM10 per Investment Note – making it easy to start.
- Is there a maximum investment amount?
- No max per note. But Retail Investors are encouraged by the SC to limit to RM50,000 per P2P platform.
- Can I retract my investment?
- Yes, within 24 hours. Just go to your profile and click ‘Retract Investment’.
- What is an Investment Note?
An Investment Note is issued by the Issuer (a business that wants to raise funds) and allows you to invest into that business.
The Investment Note is a debt instrument and a legal document that serves as an IOU from an Issuer to a P2P Investor. It details the obligation for an Issuer to repay its P2P Investors the principal amount and interest payments on a monthly basis.
- What is Auto-Invest?
Our Auto Invest function on our platform allows our P2P Investors to be one of the first in queue when a new Investment Note gets listed on the Funding List. This allows our Issuers to raise their funds much quicker and allows our P2P Investors” funds to be put to work as soon as possible. It”s a win-win for everyone.
The process is very simple. As a P2P Investor, all you have to do is go to your profile page and set the criteria that best fits your risk appetite, such as maximum amount, credit risk rating, tenor, industry and state. We highly encourage that you do not set the maximum amount per Investment Note too high so that a diversification strategy of spreading your investments over many Notes are still achieved.
We will send you an email confirmation once an auto-investment has been filled and you have 24 hours to reject the investment.
- How do I top-up my balance?
Simply go to your Investor Account and under ‘Funds Section’, choose ‘Add to My Funds’.
You can pay via our:
1. Payment Gateway by choosing ‘Online Transfer (FPX)’ or
2. Pay manually by choosing ‘Bank Transfer’ so that you can top-up via Cash Deposit, Cheque or Bank Transfer (you will need to upload a receipt for this).
- How is my investment repaid?
Repayments from Issuers may follow different structures of Principal + Interest/ Profit depending on the type of Investment Note. These typically include:
• Monthly Instalments: Repayment of principal plus interest on a monthly basis.
• Bullet Repayment: Interest may be paid monthly, with the full principal repaid at the end of the note’s term.
• Balloon Repayment: Some notes may carry partial repayments of principal during the tenor with a final bullet component.All repayments are credited to your Available Balance, where you may choose to reinvest into other notes.
P2P Investors are provided with a clear repayment schedule for each Investment Note, detailing expected repayment dates and amounts.
- What are the platform fees?
microLEAP charges you an Investor (Arrangement) Fee in order for us to match your investment with an Issuer.
Investor (Arrangement) Fees are 2% and are charged on a one-off basis per investment. Depending on the points acquired as per microLEAP’s League of Extraordinary Investors, you may work towards lower fees the more you invest.
Investor (Arrangement) Fees are deducted from the first monthly payment. After that, you will receive your monthly interest / profit payments in full.
- Are there withdrawal fees?
microLEAP will absorb the withdrawal processing fees .
You may benefit from fee-free withdrawals for local transactions such as IBG and FPX.
However, costs for international withdrawal transfers will still be bourne by the Investor.
- What is credit risk rating?
All Investment Notes are given a credit risk rating using our proprietary credit risk engine. It helps P2P Investors make an informed decision and weigh up the risk in investing in a specific note.
Here are our credit risk ratings:
Low Risk: LR1 – LR3
Medium Risk: MR4 – MR7
High Risk: HR8 – HR10Please look at the Credit Rating description on each Investment Note to understand the differences in our ratings.
- What if an issuer defaults?
Despite all precautionary actions, as well as recovery measures taken to protect our Investors; which includes, but not limited to, constant reminder communication with the Issuer by our collections team, licensed debt recovery agent following up with the said Issuer, legal notices sent by solicitors, as well as listing the Issuer’s name as in default on Experian (Credit Reporting Agency); the Issuer may not make good on their payments.
microLEAP will then classify said Investment Note as in ‘Default’ if we do not receive any payment for 6 (six) months.
Once an Investment Note has been classified as ‘Default’, microLEAP will look at legal means of retrieving the money and / or outsource the collection of monthly payments to a licensed Debt Recovery Agent, who will demand and seek to recover the total outstanding balance through proper channels.
In the event the Issuer agrees to pay in full / partially, or is willing to restructure the outstanding amount due, we will ensure the payments will be transferred accordingly to the respective Investor Trust Account’s Available Balance.
We would like to emphasise that all P2P Investments comes with some element of default risk, so we duly recommend all Investors to diversify your Investment Portfolio in order to mitigate this risk.
We have already seen positive signs of Issuers restarting payments through this method, though this may take some time.
Please go to the Homepage under ‘Statistics’ to see microLEAP’s current Default Rate
- How is default risk mitigated?
- Strict credit scoring, tighter DSR/profitability criteria, guarantors, and use of Standing Instructions (SI) and joint collection accounts for invoice financing.
- Do all notes come with microinsurance?
All micro-financing Issuers, be it the applicant or alternative key person, will have Personal Accident insurance up to RM50,000 provided by microLEAP via our Insurance Partner.
So in the case of accidental death or total / partial disablement, our Insurance Partner will cover the outstanding financing amount and microLEAP will arrange the pay out to all P2P Investors.
This ensures that as a P2P Investor, you can take comfort that your investment is insured should there be an accident to the Issuer’s key person.
For more information head on over to our microinsurance tab
- Are investments secured by guarantees?
- Yes. All notes require personal guarantees from the Issuers of at least 2 individuals + including a corporate guarantee from the company itself.
- Is microLEAP regulated?
- Yes. Licensed by the Securities Commission Malaysia under the P2P Financing Framework.
- Where are funds kept?
microLEAP, being a platform that matches Issuers with P2P Investors, is in the process of handling client funds. In that respect, it is very important for client funds to be segregated and separate from microLEAP’s own funds so that both sets of funds never intermingle. To ensure this happens, microLEAP has appointed a Trustee to be the custodian of client funds.
Added to that, microLEAP also has separate trust accounts for Islamic funds and Conventional funds, so that Islamic funds are kept in Shariah-compliant trust accounts.
- What if I’m a non-resident investor?
Malaysia applies a 15% withholding tax (WHT) to all non-residents on interest earned on your investments which will be paid out to our Inland Revenue Board (IRB).
However, you may be exempt from WHT or WHT may be reduced if your specific country of residence has a tax treaty with Malaysia.
If you believe that you are exempt from WHT, please contact the microLEAP team.
- What is a Sophisticated Investor vs. Retail?
Sophisticated = HNWIs, Entities, Accredited Investors (no limits).
Retail = everyone else (SC encourages RM50k limit).
- How do I diversify risk?
- Spread your funds across many notes (different tenors, risk bands, industries). E.g. RM5,000 across 10 notes vs. one note.
- What is the League of Extraordinary Investors?
By investing in any of our Investment Notes, you automatically join the League of Extraordinary Investors and you earn points as you rise through the ranks of Rookie, Apprentice, Champion and Sifu.
Monthly cash prizes are up for grabs for the top 2 investors of that particular month and there will also be Annual Grand Prize winners for 1st, 2nd and 3rd place at the end of the year.
Please see the link for more info: https://www.microleapasia.com/invest/league/
- What is the Investor Reward Program?
- Investors earn real-world rewards like dining, wellness, travel, and fintech perks from our partner merchants. Tier-based benefits based on League status.
- Where can I watch demo videos?
- Visit the Live Demo Resources section on this page to view videos on: How to Invest, Auto-Invest, Investor Dashboard walkthroughs.
- Where do I get more help?
- Reach out via our Contact page, or explore the full FAQ section for more details.
Business Financing
- Eligibility & Requirements
- Application Process
- Financing Mechanics
- Funding Process
- Repayments & Defaults
- Credit Scoring
- Trust, Insurance, & Perks
- Who can raise funds on microLEAP?
Only Malaysian registered entities that have been in operation for 6 months that are:
sole proprietorships (enterprises)
partnerships
incorporated limited liability partnerships
private limited companies
unlisted public companies
public-listed company
subsidiaries of a public-listed company
Any other type of entity as may be permitted by the SC.
will be allowed to be hosted on microLEAP.Note: Under SC rules, there is no personal financing allowed on P2P platforms.
- Who is not allowed to raise funds?
The following entities are prohibited from raising funds through microLEAP:
Commercially or financially complex structures (i.e. investment fund companies or financial institutions)
Companies with no specific business plan or its business plan is to merge or acquire an unidentified entity (i.e. blind pool)
Companies that propose to use the funds raised to provide loans or make investment in other entities
Any other type of entity that is specified by the SC.Note: Under SC rules, there is no personal financing allowed on P2P platforms.
- Can I raise funds if I have existing loans?
- Yes, subject to Debt Service Ratio assessment.
- Can I raise funds multiple times?
- Yes, if within the RM500K limit of outstanding financing.
- Can I list on other platforms?
- Not on multiple P2Ps for same purpose. Can list on P2P & ECF concurrently with disclosure.
- How do I apply?
- Online form. Upload IC, SSM docs, bank statements, financials, invoices/POs/contracts.
- Can I choose to be anonymous?
- Not encouraged. Transparency (photo, partial name) improves investor trust.
- What documents are required?
- ICs, SSM certs, bank statements, invoices/POs, guarantor info, management accounts.
- How much can I raise?
- Micro: RM1K–RM50K. Standard: Up to RM500K.
- What fees do you charge?
- RM50 Application Fee + 2%–8% Hosting Fee (one-time, deducted at disbursement).
- Do you support e-Perolehan financing?
- Yes, for qualified government-linked procurement.
- What products are offered?
- Working Capital, PO Financing, Invoice Financing, Micro Financing, Financial Support Letters, etc.
- What are the repayment structures?
- Monthly instalments or bullet repayment depending on product.
- When do repayments start?
- 1 month after drawdown.
- Can I restructure my financing?
- Yes, extend up to 12 months. Will affect credit report and future eligibility.
- Can I settle early?
- Yes, after serving at least 50% of the loan tenor.
- How is my note listed?
- After credit scoring + Q&A → investment note published on platform.
- What investor info is shown?
- Partial business name, nature, amount, tenor, photo, risk score, etc.
- How long is the funding period?
- 30 days + optional 15-day extension.
- What happens if I don’t raise enough?
- <80% = Unsuccessful. Must reapply.
- Can I raise more than requested?
- No. Capped at original request.
- When are funds disbursed?
- Once ≥80% or 100% is raised, funds are disbursed minus fees.
- How do I repay?
- Direct Debit, FPX, or manual transfer to Trust Account.
- What if I miss a payment?
- 7-day grace → 1% per day late fee → Potential default.
- What happens if I default?
- Recovery process: Collections → Debt Recovery Agent → Legal → Experian blacklisting.
- What if I can’t repay but want to restructure?
- Allowed, but will be marked with a trade reference.
- How am I credit scored?
- Revenue, profit, debt, DSR, psychometric test, industry, credit history.
- What’s the purpose of the psychometric test?
- To understand business behaviour & creditworthiness (7 mins test).
- Can I improve my credit rating?
- Yes, by repaying on time and uploading strong documents.
- What’s the insurance for?
- Up to RM50K coverage for accidental death/disability. Paid to investors.
- Why use a Trust Account?
- Client funds are kept separately under Universal Trustee Malaysia Berhad.
- What value-added services are provided?
- Free tutorials (accounting & debt), micro-insurance, free Islamic structuring.